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Home :: About :: Policies :: Privacy Policy

This version effective January 1, 2004

Earthmeds, carrying on business as EARTHMEDS.COM("EM"), understands the importance of protecting your privacy. EM is dedicated to upholding its obligations at law concerning the collection, use and disclosure of the personal information under its control, as set out in the Personal Information Protection Act and Regulations and the Health Information Act and Regulations of Canada, as well as the Personal Information Protection and Electronic Documents Act and Regulations of Canada. This Policy explains how EM collects, uses and discloses the personal information collected from and provided by its customers while using EM's services and/or its Web site (the "Main Site"). Any personal information collected or provided to us, including through the Main Site, will be treated with care in accordance with this Privacy Policy and will not be used or disclosed in ways to which you have not consented or where prohibited by law.

PLEASE NOTE that, in addition to the terms set out in the Privacy Policy, all Order information provided to us on the site where you place an order (the "Secure Site") will be subject to the terms set out in the Customer Agreement, which you should review prior to providing the information required.

The Main Site and Secure Site are collectively referred to as the "Site".

By using the Site, you signify that you have consented to the collection, use, and disclosure of your personal information in accordance with the EM Privacy Policy. If you do not agree with this Policy, you are prohibited from using the Site.

EM adheres to the following principles concerning the collection, use and disclosure of personal information, namely:

Privacy principles

  1. Accountability - EM is responsible for the personal information under its control and has appointed a Privacy Officer to be accountable for its compliance with its obligations at law and its Privacy Policy. Should EM transfer personal information to a third party for processing or a related business purpose, it shall use contractual means to bind the party to its privacy obligations at law.
     
  2. Identifying purposes - EM shall document the purpose for which personal information is required at or prior to the time of collection.
     
  3. Consent - EM acknowledges that the knowledge and consent of an individual are required for the collection, use or disclosure of personal information, except where required or permitted by law. EM recognizes that an individual may withdraw or vary consent as permitted by law.
     
  4. Limiting collection - EM shall collect only that personal information necessary to complete its purposes. EM shall collect information directly from the individual who is the subject of the information except where permitted by law.
     
  5. Limiting use, disclosure and retention - EM shall not use or disclose personal information under its control for purposes other than those for which it was collected, except with the consent of the individual or where permitted or required by law. EM shall keep personal information on file in accordance with its professional and legal obligations.
     
  6. Accuracy - EM shall take reasonable steps to ensure that the personal information it has on file is accurate, complete and up-to-date as is necessary for the purpose for which it is used.
     
  7. Safeguards - EM shall employ sufficient safeguards to reasonably protect the personal information under its control from unauthorized access, use or disclosure. EM shall educate its employees concerning EM's privacy obligations.
     
  8. Openness - EM shall make a complete copy of its Privacy Policy, along with the EM Privacy Officer's contact information, available to consumers upon request.
     
  9. Individual access - Pursuant to certain restrictions or exceptions at law, EM shall provide an individual with access to their personal information maintained on file by EM in accordance with its obligations at law and its Privacy Policy. Should an individual note that there is an error or omission in their personal information on file with EM, upon reasonable notice and justification, his or her personal information will be updated as appropriate.
     
  10. Challenging compliance - An individual may challenge EM's compliance with its obligations concerning its management of personal information and shall address complaints in accordance with the provisions set out in EM's Privacy Policy.

Additional terms of use

  1. Personal information - By using the EM Site or its services, you Specifically Provide that:
     
    1. During your use of the Site, you may decide to voluntarily provide personal information such as your name, email address, postal address, and telephone number when asked for purposes such as communicating with EM. EM may use your personal information to contact and correspond with you, to respond to your inquiries, and as otherwise permitted by law. If you provide your email address, EM may send to you, from time to time, email containing information about EM and other matters it believes will be of interest to you. Personal information provided to place an order on the Secure Site will be protected as stated in the privacy provisions of the Customer Agreement.
       
  2. Disclosure of your personal information - If EM is involved in a merger or other reorganization, EM may disclose your personal information to the resulting organization. Also, EM must cooperate fully should a situation arise where EM is required by law or a legal authority to release your personal information. EM takes reasonable precautions to avoid the unauthorized disclosure of your personal information. Nevertheless, due to the nature of the Internet, security and privacy risks cannot be entirely eliminated. Therefore EM cannot guarantee that your personal information will not be disclosed in ways not otherwise described in this Policy.
     
  3. Tracking information - EM may use and share with our partners non-personal statistical or demographic information which cannot be connected to the identities or other personal information of individual users for research purposes.
     
  4. Other matters - The Site may contain links to other websites which collect information about you voluntarily or through cookies. EM has no responsibility or liability for or control over those other websites. This Privacy Policy may be changed by EM from time to time in EM's sole discretion and without any prior notice or liability to you or any other person. New versions of this Privacy Policy will be posted here and you should check for Policy updates.

A complete copy of the EM privacy policy is available by contacting the EM privacy officer at info@earthmeds.com

More EarthMeds policies:

Internet Pharmacies Regulations: Additional Information

If you'd like more information about EarthMeds, please read our Frequently Asked Questions or Contact Us.
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